Senior Scrum Master

Become a part of our caring community and help us put health first The Senior Scrum Master facilitates and aligns across one or more teams including Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. Acts as a catalyst for change by making the evolving processes work for the entire team. Acts as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Shares learnings with a community of like-minded Scrum Masters to accelerate Humana’s agile transformation.  Drives the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of assigned team(s). The Senior Scrum Master performs moderately complex to complex work necessitating independent initiative, judgement as well as a need to react quickly and adapt to changing department or team needs.

• Help guide the Scrum Team on how to use Scrum and/or other agile methodologies and patterns to deliver high-quality products and services to customers. 
• Begin to navigate through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members. 
• Support an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.
• Learn to get team(s) to a high-performing level by nurturing self-organization and team cohesion. 
• Co-facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Support PI Planning, System Demos and Inspect and Adapt sessions. 
• Co-mentor the Product Owner in user story creation, prioritization and Product Backlog Refinement while ensuring the team focuses on technical needs, including improvements to testing and deployment processes. 
• Begin to facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes.
• Regularly utilizes data and team metrics to demonstrate team capacity, predictability, & maturity
• Help make work visible and ensure impediments are removed. 
• Help teams navigate through organizational change leveraging change management frameworks such as Kotter’s Leading Change and PROSCI ADKAR. 
• Collaborate with other Scrum Masters and Agile Coaches to support contribution to the continuous improvement of Agile practices within the organization, including sharing with the Communities of Practice.
• Understands work impact, concepts/strategies and operating objectives including their linkages to related areas. Makes decisions informed by parameters for work expectations and quality standards and has latitude over interpretation of policies determining approach, priorities and work methods. Follows established policies/practices with opportunity for deviation.

Required QualificationsUse your skills to make an impact

• Typically 5+ years related experience including 3+ years as a Scrum Master.
• 2+ years of experience working with agile methodologies on large scale, technically complex projects.
• Thorough understanding of agile methodologies, values, practices and patterns.
• Proven experience coaching and mentoring others.
• Proven ability to facilitate the removal of impediments.
• Advanced facilitation, presentation, influencing, and relationship management skills.
• Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)
• Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator).
• Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne (Digital.ai), Rally

Preferred Qualifications

• Bachelor's degree in Business, Information Technology or a related field
• 5+ years of experience as a Scrum Master working in a Scaled Agile Framework (SAFe)
• Experience leveraging data and team metrics to demonstrate team capacity, predictability & maturity
• Experience with Lean and implementing a process improvement mindset.
• Experience with Portfolio tools such as Service Now, Jira Align, PlanView/Leankit, Rally
• Agile coaching experience with Agile methodologies such as Scrum or Kanban
• Scaled Agile (SAFe) certification(s): Scrum Master or Advanced Scrum Master
• Experience with testing practices (Gherkin) and DevOps.
• Experience with Azure Dev Ops as a product backlog tool.

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $97,900 - $133,500 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description Of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-02-2025 About Us Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.